FAQ

Shipping and Processing times

While most orders are received in 5-7 business days, please allow up to 14 business days. You will receive a tracking number as soon as the order ships.

Returns and Exchanges

Return Policy

We want you to love what you ordered! If you're not completely satisfied with your purchase, we offer a 30-day return period from the date of delivery.

How to Return:
1. Please reach out to our customer support team at [email@example.com] with your order number and reason for return.
2. Carefully package your item(s) in their original condition, with all tags attached.
3. We’ll provide you with a return shipping address. You’re responsible for return shipping costs, unless the item is defective or damaged.

Return Conditions:
- Items must be unworn, unwashed, and in new condition.
- All original tags must be attached.

Refunds:
Once we receive your return, we’ll process your refund to the original payment method. Please allow 7-10 business days for the refund to appear in your account.

If you have any questions, feel free to contact us at support@ad33shop.com.

Thank you for shopping with us!